Sales Administrator

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Position Overview: Northeast Tool is seeking a detail-oriented and proactive Sales Administrator to manage customer RFQs, quotes, contracts, and purchase orders while supporting key purchasing functions. This role is critical in ensuring that customer requirements, internal ERP data, and supplier processes are aligned, accurate, and timely. The Sales Administrator will interface with Sales, Estimating, Purchasing, Quality, and Manufacturing teams to maintain process integrity, compliance, and excellent customer service.
Essential Duties and Responsibilities: Customer RFQs & Quotes Acknowledge customer RFQs via email and procurement systems (e.g., Coupa)Set up RFQs in the ERP system for the Estimating teamTrack RFQ progress and follow up internally to support timely completionEnter completed quote data into ERP and submit finalized quotes to customers
Contract Review & Customer PO Validation Review customer purchase orders and contracts to ensure alignment with quoted terms, including:Pricing, quantities, and delivery requirementsSerialization and traceability requirementsQuality clauses and flow-down requirementsInspection, certification, and documentation obligationsIdentify discrepancies and coordinate resolution with Sales, Quality, and Manufacturing prior to order acceptanceEnsure only aligned and approved orders are entered and released in ERP
Customer Order Management Receive, review, and acknowledge customer purchase ordersEnter and maintain customer PO data and revisions in ERPMaintain up-to-date, audit-ready documentationEnsure customer-required due dates align with ERP system commitmentsAdminister customer procurement portals and submissions
Vendor RFQs & Purchasing Support Prepare and issue vendor RFQs based on approved requirementsCollect, organize, and document vendor quotationsEnter vendor quote data into ERP or purchasing systemsCreate and maintain vendor purchase orders from approved requisitionsAcknowledge supplier order confirmations and update ERP accordinglyCommunicate routine status updates and confirmations with suppliersFlag risks or discrepancies to Plant Manager or COO for resolution
Process & Data Integrity Maintain high accuracy and completeness in ERP data for both customer and supplier transactionsSupport continuous improvement of sales and purchasing processes
Knowledge, Skills, Competencies, and Abilities: Excellent written and verbal communication skillsAdvanced computer skills, including Microsoft Office Suite applications, and familiarity with ERP SystemsStrong critical thinking and technical writing skillsAbility to work cross-functionally across multiple departments within an organizationUnderstanding of RFQ-to-order workflows in manufacturingAbility to review contracts and identify discrepancies with internal quotes
Required Qualifications: Associate or bachelor’s degree preferred (Business, Operations, Supply Chain, or related field)3+ years of experience in sales operations, order management, or purchasing support in a manufacturing or B2B environmentExperience with ERP systems (experience in manufacturing ERP strongly preferred)
About Northeast Tool & Manufacturing:Northeast Tool & Manufacturing is a preferred supplier of precision machined components and complex assemblies for the Aerospace, Defense, and Space industries. As an AS9100D and ISO 9001:2015 certified manufacturer, we leverage advanced capabilities including 5-Axis Milling, Multi-Axis Turning, and Wire EDM to deliver high-quality solutions for some of the industry's most demanding applications.
Our success is built on more than precision manufacturing. We are committed to creating an employee-focused culture where team members are provided the training, development, and resources needed to grow their careers. We offer competitive pay, comprehensive medical, dental, vision, and life insurance, a 4% company-matched 401(k) through Fidelity, nine paid holidays (including your birthday), and a collaborative, team-oriented work environment.
At Northeast Tool, we believe the company grows when our people grow. xzbcwsv If you're looking for a challenging and rewarding career where your contributions make an impact, we encourage you to apply.