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Technical support engineer – international voice process

Movate · Chennai g.p.o., India

FULL TIMEpermanent

Job Description

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

Job Description :

Position : Technical Support Engineer – International Voice Process

Location : Ground Floor, Ambit IT Park, No. 32 A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — , India

Shift : Night Shift

Weekly Off : Rotational Weekdays

Responsibilities:

Respond promptly, courteously, and knowledgeably to technical support inquiries Provide top-tier support to all customers with a goal of first call resolution Educate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happiness Use problem-solving skills to solve customer issues and address concerns Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner/15 Days

Educational Qualification: Any Bachelor's Degree

CTC: 3 LPA to 4.5 LPA

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

vinodraj.muthaiah@

#opentowork #Technical Support #Tech Support #Technical Support Engineer #Customer Support #Technical Customer Support #Customer Service #ITSupport #International Voice Process #Voice Process #International Voice #BPO #Contact Center #Call Center #Chennai Jobs #Ambattur Jobs #Jobs In Chennai #Chennai Hiring #Networking #Troubleshooting #LANWAN #Hiring #Job Opening #Immediate Hiring #Night Shift Jobs

Details

CompanyMovate
LocationChennai g.p.o., India
TypeFULL TIME
Nichetech
Experiencepermanent

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