Solution architect – oracle sales cloud (cx)

Job Description

Key Responsibilities

Enterprise Architecture & Strategic Leadership

Define, own, and govern the global Oracle Sales Cloud (CX) technical and application architecture blueprint. Drive the multi-year CRM roadmap, evaluating platform additions, custom extensions, and cloud migration strategies. Serve as the Primary Technical Advisor to C-level stakeholders (CIO, CRO, VP Sales Ops), translating commercial strategy into high-scalability IT capability models. Establish architectural governance, technical standards, security policies, and best practices across development teams and implementation partners.

Solution Design & Core Ecosystem Integration

Architect end-to-end Quote-to-Cash (Q2 C), Lead-to-Opportunity, and Territory-to-Quota workflows spanning Oracle Sales Cloud, Oracle CPQ, Oracle Incentive Compensation (OIC), and Oracle ERP Cloud. Design robust integration patterns using Oracle Integration Cloud (OIC), REST/SOAP web services, and event-driven architectures to connect on-premise legacy systems and third-party Saa S applications. Guide complex data architecture, master data management (MDM), data governance, and large-scale data migration strategies.

Technical Governance & Advisory

Oversee complex Groovy scripting, Application Composer customizations, custom objects, and Page Composer extensions to ensure zero disruption during quarterly Oracle Cloud upgrades. Lead Design Review Boards (DRB) and review Functional Specification Documents (FSDs) and Technical Design Documents (TDDs) prepared by technical leads and partners. Evaluate quarterly Oracle Cloud releases, assess business impact, and lead technical validation for new feature adoption.

Team Leadership & Stakeholder Management

Mentor and lead cross-functional teams consisting of functional consultants, developers, integration engineers, and third-party implementation vendors. Manage vendor selection, RFP responses, technical evaluations, and partner performance reviews.

Required Qualifications & Experience

Experience & Education

Overall Experience: 12–15+ years in IT, with 8+ years dedicated to Oracle CX Sales / Oracle Sales Cloud implementation and architecture. Track Record: Successfully led the architectural design and full lifecycle implementation of at least 3–5 enterprise-scale, global Oracle Cloud deployments.