Push Notification Coordinator - Sports, CRM Operations
Cypress HCM · Fort Lauderdale, Florida, United States
FULL TIME
Job Description
Location: Fort Lauderdale, FloridaWork Arrangement: 100% onsite, Monday through Sunday event-based schedulingSchedule: Core schedule Wednesday through Sunday, with live sports coverage every weekend. Flexibility for evening, night, holiday, and select Tuesday or Wednesday UEFA matchdays is required.
Please make an application promptly if you are a good match for this role due to high levels of interest.
About The RoleWe are looking for a Sports Push Notification Coordinator to manage real-time and scheduled messaging for major live sports events, including NFL, college football, UFC, UEFA, and PGA Tour. You will help fans stay connected to games, fights, scores, highlights, and video-on-demand content through timely, accurate push notifications and other CRM communications.This role combines live event execution with campaign planning, quality assurance, and ongoing CRM operations. It requires strong attention to detail, sports knowledge, and the ability to work under pressure when timing matters.
What You'll DoLive Sports Execution (60 to 65%)Execute push notifications, email, and in-app messaging for live and upcoming events, including fight night alerts, game-day reminders, score and result updates, highlights, and video-on-demand availability.Monitor live events in real time and send time-sensitive messages tied to key moments, including kickoffs, fight starts, finals, upsets, and overtime.QA all sends for accuracy, including deep links, personalization, and timing, before and during live event windows.Troubleshoot messaging issues in real time and quickly escalate platform or content problems.Partner with CBS Sports Digital on content availability, embargoes, and real-time editorial updates that inform message timing and content.
Planning and Operations (35 to 40%)Maintain the sports messaging calendar across sports and seasons, coordinating event dates and avoiding conflicts with other CRM programs and audience fatigue limits.Prepare campaign briefs, copy, and templates ahead of each weekend event window.Support day-to-day CRM operations, including message QA, scheduling, and campaign setup across channels.Report weekly and post-event performance, including opens, click-through rates, and opt-outs, and flag anomalies and optimization opportunities.Maintain messaging playbooks, timing templates, and escalation contacts for recurring events, and complete an off-season review and playbook refresh each summer.
Qualifications1 to 3 years of experience in CRM, lifecycle marketing, or push notifications.Hands-on experience with a push or messaging platform such as Braze, Salesforce Marketing Cloud, or a similar tool.Experience executing time-sensitive messages during live events, not just scheduling campaigns in advance.Strong attention to detail and quality assurance skills under time pressure.Working knowledge of at least one of the following: NFL or college football, combat sports, soccer, or golf.Strong cross-functional communication skills, especially when coordinating with editorial and content teams. xzbcwsv Flexibility to work evenings, nights, weekends, holidays, and event-driven schedule changes.
Pay Range$28.51 to $33.44 per hour
Requisition ID: PMOUNTJP00001831
Please make an application promptly if you are a good match for this role due to high levels of interest.
About The RoleWe are looking for a Sports Push Notification Coordinator to manage real-time and scheduled messaging for major live sports events, including NFL, college football, UFC, UEFA, and PGA Tour. You will help fans stay connected to games, fights, scores, highlights, and video-on-demand content through timely, accurate push notifications and other CRM communications.This role combines live event execution with campaign planning, quality assurance, and ongoing CRM operations. It requires strong attention to detail, sports knowledge, and the ability to work under pressure when timing matters.
What You'll DoLive Sports Execution (60 to 65%)Execute push notifications, email, and in-app messaging for live and upcoming events, including fight night alerts, game-day reminders, score and result updates, highlights, and video-on-demand availability.Monitor live events in real time and send time-sensitive messages tied to key moments, including kickoffs, fight starts, finals, upsets, and overtime.QA all sends for accuracy, including deep links, personalization, and timing, before and during live event windows.Troubleshoot messaging issues in real time and quickly escalate platform or content problems.Partner with CBS Sports Digital on content availability, embargoes, and real-time editorial updates that inform message timing and content.
Planning and Operations (35 to 40%)Maintain the sports messaging calendar across sports and seasons, coordinating event dates and avoiding conflicts with other CRM programs and audience fatigue limits.Prepare campaign briefs, copy, and templates ahead of each weekend event window.Support day-to-day CRM operations, including message QA, scheduling, and campaign setup across channels.Report weekly and post-event performance, including opens, click-through rates, and opt-outs, and flag anomalies and optimization opportunities.Maintain messaging playbooks, timing templates, and escalation contacts for recurring events, and complete an off-season review and playbook refresh each summer.
Qualifications1 to 3 years of experience in CRM, lifecycle marketing, or push notifications.Hands-on experience with a push or messaging platform such as Braze, Salesforce Marketing Cloud, or a similar tool.Experience executing time-sensitive messages during live events, not just scheduling campaigns in advance.Strong attention to detail and quality assurance skills under time pressure.Working knowledge of at least one of the following: NFL or college football, combat sports, soccer, or golf.Strong cross-functional communication skills, especially when coordinating with editorial and content teams. xzbcwsv Flexibility to work evenings, nights, weekends, holidays, and event-driven schedule changes.
Pay Range$28.51 to $33.44 per hour
Requisition ID: PMOUNTJP00001831
Details
| Company | Cypress HCM |
| Location | Fort Lauderdale, Florida, United States |
| Type | FULL TIME |
| Niche | hr |