Customer Delivery Manager

Livspace · Pune, India

As a CDM - Design, you will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required training and design discussions.

What You’ll Own

• Managing Designing Projects and leading design discussions.
• Managing and ensuring the productivity and work output of a Team of Designers.
• Customer Experience & Relationship Management.
• Ensuring output on design Net Promoter Survey (Customer rating).
• Training designers on technical details (wherever required)

What We’re Looking For

• Qualification preferably B.Arch, B.Interior Design.
• Masters/ Specialization: Construction Planning Management,MBA, Design Management.
• 5+ years' experience as an Interior Designer/ Project Manager.
• Led and delivered a minimum of 10 Residential/Interior projects (end-to-end project management).