Credit Control Analyst

Bestway Consultancy Services · Islamabad, Islamabad Capital Territory, Pakistan

The role is responsible for managing debt recovery andcredit control processes, ensuring timely resolution of customer queries,adherence to company credit policies, and implementation of processimprovements to enhance collection efficiency and maintain healthy cash flow.

Job Description

• Review weekly debt ledger, identify aged balances, andexecute collection procedures.


• Handle and resolve customer queries promptly andprofessionally.


• Negotiate for the quick recovery of outstanding balances.


• Ensure strict adherence to the company’s Credit Policyacross the business.


• Develop and implement process improvements to enhancecollection efficiency.


• Prepare and maintain case files for debt collection andlegal actions when necessary.


• Collaborate with internal teams to support smooth creditcontrol operations.

Experience and Qualification

• BBA / MBA preferably in Finance.


• 02 to 05 years of relevant experience.

Specific Requirements

• Proven experience in a credit control or debt recovery rolewithin a fast-paced environment.


• Strong communication skills with the ability to handlechallenging customer interactions.


• Solid understanding of credit control processes andcustomer-focused practices.


• Self-driven, confident, and energetic with a proactive workattitude.


• Strong negotiation and influencing skills to drivesuccessful recoveries.


• Ability to build and maintain effective relationships withinternal and external stakeholders.


• Proficient in Microsoft Office applications with strongattention to detail.


• Comfortable to work from 12 p.m to 9 p.m.