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Head of Customer Ops — Scale Fintech Support with AI

Spiko · Paris, Île-de-France, France

FULL TIME

Job Description

Spiko, a Paris and London-based fintech infrastructure company, seeks a Head of Customer Operations to lead onboarding through ongoing support. You will shape the customer ops function from day one and drive a Tier-1 experience for diverse clients. You will partner with Product and Compliance, implement KPI-driven processes, and pioneer AI-enabled workflows to scale without linear headcount growth. Fluency in FR/EN essential. #J-18808-Ljbffr

Details

CompanySpiko
LocationParis, Île-de-France, France
TypeFULL TIME
Nichegeneral

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