Customer support specialist
HireVibe Talent · Kerala, India
FULL TIMEpermanent
Job Description
Customer Support Executive – Voice
Location: Kakkanad, Kochi
Salary: ₹2.72 – ₹3.50 LPA
Qualification: Plus Two & Above
Joining: Immediate Joiners Preferred
Process: Retail Voice Support
Shift: Rotational | Night shifts common
About the Role
We are looking for Customer Support Executives to handle inbound calls and assist employees/customers with queries, requests, and support-related concerns.
Key Responsibilities
Handle inbound voice calls professionally. Assist with customer/employee queries and requests. Resolve issues or escalate when required. Maintain accurate call records. Deliver a positive customer experience.Requirements
Strong spoken English – CEFR B2 level. Good listening and problem-solving skills. Customer-focused attitude. Comfortable with rotational shifts and week-offs. Willing to work night shifts. Immediate joiners preferred.Cab Facility: Available from 6:30 PM – 6:30 AM within approximately 25 KM of the office.
Details
| Company | HireVibe Talent |
| Location | Kerala, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |