Business Excellence Manager

Olive Green Consulting · India

Job Title: Business Excellence Manager

Role Purpose

To drive process excellence, business transformation, and operational efficiency across functions by leveraging commercial acumen, strong business process understanding, and SAP systems . The role will act as a bridge between business users and technology , ensuring standardization, governance, and continuous improvement.

Key Responsibilities

Business Process Excellence

• Analyze, design, and improve end-to-end business processes across Commercial, Finance, Supply Chain, Procurement, Sales, and Manufacturing.
• Identify process gaps, inefficiencies, and control weaknesses; recommend and implement improvements.
• Drive standard operating procedures (SOPs) , process documentation, and best practices.

Commercial & Financial Focus

• Work closely with Commercial, Sales, and Finance teams on pricing, margins, credit controls, order-to-cash, procure-to-pay, and inventory processes.
• Support management with business analysis, MIS, dashboards, and performance metrics (KPIs) .
• Ensure process alignment with business goals, profitability, and compliance.

SAP & Digital Enablement

• Act as a business SPOC for SAP (SD, MM, FICO, PP)
• Translate business requirements into SAP functional specifications.
• Support SAP enhancements, rollouts, upgrades, UAT, and post-implementation stabilization.
• Ensure optimal usage of SAP for reporting, controls, and automation.

Continuous Improvement & Governance

• Lead process audits, root-cause analysis, and corrective actions .
• Drive Lean / Six Sigma / Continuous Improvement initiatives.
• Ensure adherence to internal controls, policies, and compliance standards.

Change Management & Stakeholder Engagement

• Drive change management and user adoption for new processes and SAP changes.
• Conduct training sessions and workshops for business users.
• Coordinate with cross-functional teams, IT, consultants, and external partners.

Key Skills & Competencies

• Strong understanding of commercial operations and business processes
• Hands-on experience with SAP (SD/MM/FICO preferred)
• Process mapping, documentation, and improvement mindset
• Analytical thinking and data-driven decision-making
• Strong stakeholder management and communication skills
• Project management and execution capability

Qualification & Experience

• MBA / CA / CMA / Engineer with relevant business exposure
• 8–15 years of experience in Business Excellence, Process Improvement, Consulting, or ERP-driven roles
• Prior experience in manufacturing / textile / FMCG / large corporate environment preferred

Key Outcome Expectations

• Improved process efficiency and standardization
• Better SAP adoption and business alignment
• Strong governance, controls, and visibility
• Measurable cost, time, and productivity improvements

Key factors

• Hands-on SAP (SD/MM/FICO) experience
• Strong process improvement and commercial exposure
• Individual contributor with some cross-functional influence