Global Workplace & Employee Experience Manager

JPMC - 310819-1Location: Jersey City, NJ (3 days onsite; may increase to 5 days) Occasional travel to Delaware

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Note :Program manager - supporting the development of a new Workplace Events Management platform in Jersey City. The platform will replace the existing IEMS system and bring event registration, venues, catering, AV, Zoom, amenities, budgets, approvals, cost centers, and related systems together.The existing platform supports approximately 85% of global internal events.It handles approximately 50,000 events, up to 200,000 sessions, and more than 2.2 million registration requests annually.Occasional day trips to Delaware may be required.
About the RoleSenior Product Delivery Manager supporting the modernization of a workplace events management platform. The role will consolidate multiple systems—including event registration, venues, catering, AV, amenities, budgets, approvals, and cost centers—into one centralized solution.Must-Have7+ years of Product Management, Product Delivery, or Technology Project Management experienceStrong Agile, Jira, backlog, roadmap, and user-story experienceExperience with platform modernization, system integration, or legacy-system replacementAbility to prioritize scope and make difficult delivery decisionsStrong stakeholder and executive communication skillsExperience coordinating distributed technology and business teamsRoles and ResponsibilitiesOwn the product roadmap, backlog, priorities, and delivery milestonesDefine MVP and alpha-phase scopeGather requirements and create user stories and acceptance criteriaCoordinate integrations across multiple business and technology systemsPartner with architects, engineering teams, and business stakeholdersKeep teams accountable for timelines, dependencies, and deliverablesSupport the existing legacy platform with xzbcwsv limited production activitiesCoordinate with teams in Delaware, India, and Jersey CityEnsure solutions can scale across multiple locations and global usersNice to HaveEvents management, workplace technology, facilities, or amenities experienceExperience with global platform rolloutsAI, agentic AI, API, cloud, or data-platform exposureExperience building centralized dashboards or command-center solutionsExperience with budgets, approvals, cost centers, or financial reconciliationInterview ProcessTwo interview roundsBoth rounds conducted via Zoom