Account manager

We're Hiring || Account Manager– US Healthcare Process

Location: Navi Mumbai Process: US Healthcare – Revenue Cycle Management Working Days: 5 Days Week Off: Saturday & Sunday – Fixed

Teleperformance is looking for an experienced and dynamic Account Manager to lead US Healthcare – Revenue Cycle Management (RCM) process at our Navi Mumbai location.

Key Responsibilities:

Lead and manage operations for the US Healthcare RCM process Drive A/R Collections and improve overall collection performance Monitor operational KPIs, productivity, quality and SLA adherence Identify process gaps and implement effective improvement strategies Lead, mentor and develop high-performing teams Build and maintain strong client and stakeholder relationships Leverage data and analytics to drive business decisions and operational excellence

What We're Looking For:

Strong experience in US Healthcare / Revenue Cycle Management (RCM) Proven expertise in Accounts Receivable (A/R) Collections Strong operational and people management skills Excellent analytical and problem-solving abilities Strong client management and communication skills Experience in driving process improvement and achieving business targets