IT Help Desk Support Specialist (IT Tier I Support)

At Cavco Industries, Inc. (NASDAQ CVCO), our 7000 team members are at the heart of everything we do. We design and produce quality, affordable factory-built homes. We are also a leading producer of park model RVs, vacation cabins and factory-built commercial structures. In addition to providing competitive pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. Our values are our foundation. We’re constantly striving to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute. ABOUT THE ROLE As an IT Support Specialist, you will provide Tier 1 support to our customers through multiple channels (web portal ticketing system, phone, email, and IM/chat). The Support Specialist is responsible for providing prompt