Account Manager - Influencer Marketing

Zapplr Media · Kochi, India

We're Hiring: Account Manager – Influencer Marketing

Location: Kochi / Kerala

Experience: 2–4 years (agency / influencer marketing / client servicing)

About the Role:

We're an influencer marketing agency working with brands across categories. We're looking for an Account Manager to own our existing brand client relationships — ensuring campaigns are delivered on time, clients stay happy, and accounts renew month after month.

This is a retention and delivery role, not a sales role. Your success is measured by client satisfaction and recurring revenue.

What You'll Do:

✅ Own relationships with existing brand clients — communication, campaign updates, reviews, and renewals

✅ Act as the bridge between clients and our influencer operations team — brief clearly, track progress, ensure on-time delivery

✅ Monitor campaign execution and flag risks before they become client problems

✅ Handle client concerns proactively with clear, honest communication

✅ Share campaign reports with insights and next steps, not just numbers

✅ Drive renewals and repeat campaigns, building recurring revenue

✅ Keep trackers and client communication organized so nothing slips through

What We're Looking For:

2–4 years in client servicing / account management at a digital, influencer, or creative agency

Strong understanding of Instagram and YouTube creator ecosystems and campaign metrics

Excellent communication in English and Malayalam

Highly organized — able to manage multiple brand accounts without dropping details

Ownership mindset — you follow up without being told

Bonus: experience managing retainer or recurring agency clients

What You Get:

⭐ Full ownership of key brand accounts with direct visibility to the founder

⭐ A role where your work directly drives client retention and recurring revenue

⭐ Clear growth path: Account Manager → Senior Account Manager

Requirements added by the job poster

• 2+ years of work experience with Account Management