Entry Level Mortgage Loan Officer ($1000 sign on bonus after 30 days) at Get It - Executive Cha[...]

kozmetickesluzby.vecnakraska.sk - Jobboard · Charlotte, United States

About the Role

As a Pre-Approval Specialist (PAL Specialist), you'll be the first point of contact for customers interested in obtaining a mortgage pre‑approval or purchasing a new home. You'll work closely with licensed Purchase Loan Officers, assisting with gathering essential information and providing an outstanding customer experience. This role is a great entry point into the mortgage industry, offering hands‑on training and career growth opportunities.

What You'll Do

• Communicate with customers via phone, email, and text to gather necessary loan information.
• Guide customers through the pre‑approval process and answer any initial questions.
• Educate both customers and Loan Officers on the next steps in the mortgage process.
• Follow up with customers and Loan Officers to ensure all required documents are received.
• Set realistic expectations for loan timelines and approvals.
• Input customer data into the system with accuracy.
• Assist customers in completing electronic consent and signing processes.
• Review credit reports with customers and provide guidance on the next steps.
• Maintain follow‑up communication with pre‑approved customers to offer additional support.

What We're Looking For

• Prior experience in customer service, sales, or a call center environment.
• Strong verbal and written communication skills.
• A friendly, professional, and outgoing personality.
• Ability to multitask and stay organized in a fast‑paced setting.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Passion for helping customers achieve their financial and homeownership goals.
• Experience in the mortgage or real estate industry is a plus but not required.

Requirements

• Must have passed the NMLS Safe Exam before starting (assistance with licensing information is available).
• High school diploma or equivalent (some college coursework preferred).
• At least one year of sales or customer service experience.
• Must be able to work onsite in Charlotte, NC.

Compensation & Benefits

• Up to $20/hour (paid biweekly)
• $1,000 sign-on bonus after 30 days of employment
• Full-time position (Monday-Friday, 40 hours per week)
• 401(k) plan
• Health, dental, and vision insurance
• Paid time off
• Employee discounts

Work Environment & Physical Requirements

This is an in‑office position located in Charlotte, NC. The role requires prolonged sitting and working at a computer. Occasional lifting of up to 10 lbs. Must be authorized to work in the U.S.

Why Join Us?

This is a fantastic opportunity for individuals looking to break into the mortgage industry, gain valuable experience, and grow within a supportive and dynamic team. If you're motivated, customer‑focused, and eager to develop your skills, we'd love to hear from you! Ready to start your mortgage career? Apply today!