Customer success manager

Neokred · Bengaluru, India

Neokred is an embedded finance infrastructure company powering 400+ enterprise clients with identity, payments and consent infrastructure. Our product suite includes Profile X (KYC and identity APIs), Collect Bot, Blutic (DPDP consent management), UNIQ payment devices, and Perkle (voucher commerce).

Why This Role Matters?

You're a Customer Success Manager who's tired of managing low-stakes accounts. You want to own mission-critical fintech infrastructure used by 400+ enterprises.

At Neokred, you'll be the trusted advisor for clients building on our embedded finance stack — from KYC and identity APIs (Profile X) to consent management (Blutic) and payment devices (UNIQ).

Six months from now, you'll have:

✅ Onboarded multiple enterprise clients from contract to first live transaction

✅ Built strong relationships with key stakeholders across your portfolio

✅ Become the go-to expert on our product suite for your clients

What You'll Actually Do Here

Own the full client lifecycle for a portfolio of enterprise and fintech clients:

Who We're Looking For

You're not just a relationship manager — you're a commercial operator who understands fintech infrastructure and can hold CXO-level conversations.

Note: While we review every application carefully, only shortlisted candidates will be contacted for the next steps