Sr. Manager- Sales & Operations Planning (S&OP)

Felix Pharmaceuticals Pvt. Ltd. · India

Job Description – S&OP Manager/Sr. Manager [Education - IIM Mumbai, Candidates]

Job Title Manager/ Sr. Manager– Sales & Operations Planning (S&OP)

Location Gurugram

Experience 5 to 7 years of experience

Preferably from institutes such as IIM Mumbai (NITIE)

or similar Preference in Pharmaceutical, FMCG, Healthcare, or Life Sciences industries.

Position Summary:

The S&OP role is responsible for leading the monthly Sales & Operations Planning process, ensuring alignment between commercial demand, supply capabilities, and inventory strategies. The role partners with Sales, Marketing, Manufacturing, Procurement, Finance, and Supply Chain teams to drive forecast accuracy, optimize inventory, improve customer service levels, and support business growth.

Key Responsibilities:

Demand Planning & Forecasting-

 Lead monthly demand planning and forecasting activities.

 Collaborate with Sales and Marketing teams to develop accurate demand forecasts.

 Analyze historical sales trends, market intelligence, product launches, and promotional impacts.  Monitor forecast accuracy and drive continuous improvement initiatives.

Supply Planning-

 Translate demand forecasts into feasible supply plans.

 Coordinate with manufacturing plants, contract manufacturers, and procurement teams.

 Manage capacity constraints and develop risk mitigation plans.

 Ensure uninterrupted product availability across markets.

Inventory Management-

 Establish inventory targets and safety stock policies.

 Monitor inventory levels across plants, warehouses, and distribution centers.

 Reduce stock-outs, excess inventory, and product expiries.

 Optimize working capital through eAective inventory planning.

S&OP Process Leadership-

 Facilitate monthly Demand Review, Supply Review, and Executive S&OP meetings.

 Drive consensus among cross-functional stakeholders.

 Present key risks, opportunities, and scenario analyses to leadership.

 Ensure execution of agreed action plans.

Business Analytics & Reporting-

 Develop and manage S&OP dashboards and KPIs.

 Perform root-cause analysis for forecast and supply deviations.

 Generate insights to support decision-making and business planning.

 Prepare executive-level presentations and reports.

New Product Launch Planning-

 Support demand forecasting and inventory strategies for new product launches.

 Ensure supply readiness and launch execution.

 Coordinate with Regulatory, Marketing, and Operations teams.

Behavioural Competencies:

 Strong analytical skills

 Strategic thinking

 Stakeholder management

 Problem-solving capability

 Cross-functional collaboration

 Executive communication and presentation skills