Vice president - delivery lead ( client experience & client lifecycle change, client transformation, client onboarding)

<p> Vice President – Delivery Lead ( Client Experience &amp; Client Lifecycle Change, Client transformation, Client Onboarding) </p> <p> Location: Mumbai </p> <p> This is a hands-on delivery leadership role responsible for driving end-to-end client transformation initiatives across the Wholesale franchise ( Investment Banking). </p> <p> Key Responsibilities: </p> <p>✅ Own end-to-end delivery of client lifecycle &amp; client experience change initiatives </p> <p>✅ Lead projects from initiation through go-live and benefits realization </p> <p>✅ Partner with Front Office, Operations, Credit, Legal &amp; Technology teams </p> <p>✅ Drive client onboarding, KYC, client data &amp; servicing transformation </p> <p>✅ Manage requirements, process design, governance, risks &amp; dependencies </p> <p>✅ Lead distributed global delivery teams across regions </p> <p>✅ Drive AI &amp; data-enabled transformation initiatives </p> <p> Required Experience: </p> <p> 7+ years of experience managing complex change programmes/projects in Financial Services </p> <p> Strong Wholesale Banking / Capital Markets client lifecycle experience </p> <p> Hands-on experience in Client Onboarding, KYC &amp; Entity Data Management </p> <p> Strong PM/BA skills with JIRA &amp; Confluence experience </p> <p> Experience working with global stakeholders and senior leadership </p> <p> Exposure to AI-enabled change, CRM, analytics or workflow automation is preferred </p> <p> Interested candidates can share their updated profile at </p>