Customer Success Manager

About the Company The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. About the Role This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities Strengthen, build, enhance existing partnership with corporate clients in assigned portfolio Supporting them in leveraging the company portal to derive tangible process & purchase savings Cross sell products offered by company, primarily increasing Hotel penetration On-board sister/ subsidiary companies of Parent companies for availing travel services Track account performance on daily/ regular basis Conducting Quarterly/ half yearly / annual Travel Business reviews Mon