Technical Project Manager

GetAI · India

Technical Project Manager

(8Hrs. X 6 Days a week) Onsite

Location:- Mumbai

Experience:- 8 to 10 Years

Job Description:-

• Strong candidate who have Lead end-to-end Project Management for large-scale Network and Security infrastructure deployments (with hands-on experience) and who can work closely with clients, OEMs, vendors, and internal teams to define project scope, timelines, and deliverables and manage Project Governance, Compliance, Documentation, and Change Control Processes.
• Project Support - Work with Team members Onsite/Offsite to address and resolve Issues/Escalations.
• Managing the daily activities and needs of an entire team, ensuring team have the supplies and resources they need to complete their assigned tasks/deliverables on time and within limits.
• Prepare and Maintain MIS Reports, Dashboards and Project Action Points (PoA’s) Tracking, Reporting and Monitoring Project Deliverables.
• Manage Project Governance, Compliance, Documentation, and Change Control Processes.
• Customer Interaction and multiple Stakeholder Management. Operate effectively at all levels including Customer Management to maximize opportunities and improve Customer Service.
• Actively Drive, Participate and share data for Daily, Weekly & Monthly Performance Review of the Project and Dashboard Preparation through Project related Tools.
• Track and control Project progress against Milestones and SLAs, execute project management administrative tasks such as managing invoices, purchase orders and inventory reports, among other financial documents.
• Willingness to learn and work on new technologies and solutions. Coordinate with network engineers, security analysts, and OEM partners for seamless execution.
• Overall Operations Management and shall act as a first point of contact for Support, Resource Management, Customer Management, Escalation Management, SLAs, etc.
• Maintain a Run-Book, Track and Escalate Issues/Risks/Dependencies/Progress as needed while maintaining thorough documentation.
• Tracking of problems from ‘initial call’ to ‘restore to service’. This includes problems redirected to Third Parties who provide services.
• Willingness to travel based on project requirements

Preferred Qualifications:-

• Experience working with BFSI or Government Sector Clients in managing Network and Security-related projects.
• Hands-on knowledge of ITIL practices and cybersecurity standards (ISO 27001, NIST, etc.).
• Familiarity with OEMs like Juniper, Cisco, Fortinet, Palo Alto, Check Point, Radware, etc.
• Certification in CCNA/CCNP, CISM, or CISSP is a plus.