Opening for Service Delivery Manager

We are looking for candidates with strong Delivery experience, preferably from a fintech or IT product organization. The ideal candidate must be able to join within 45 days. Role Overview As Delivery Director, you will lead the end-to-end delivery of large-scale, multi-stream banking transformation programs, with a focus on Banking Domain. You will be responsible for ensuring delivery excellence, robust governance, and successful program outcomes across global engagements. Key Responsibilities Program Leadership: Lead and oversee the delivery of complex, multi-entity Banking transformation programs, ensuring alignment with strategic objectives. Drive program governance, milestone tracking, risk management, and stakeholder engagement at all levels. Team Management: Manage and mentor cross-functional teams spanning business analysis, technology, QA, infrastructure, and DevOps. Foster a high-performance culture and ensure effective resource allocation across projects. Delivery Excellence: Ensure adherence to contractual commitments, budgets, timelines, and compliance requirements. Drive cadence reviews, status reporting, escalation management, and change control processes. Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including C-level executives. Act as the primary escalation point for program delivery issues and risk mitigation. Continuous Improvement: Champion best practices in delivery methodologies (Agile, SAFe, DevOps) and value-based services such as automation and system engineering. Core Areas of Expertise End-to-end delivery management with strong technical acumen Deep domain expertise in Banking Risk, compliance, and regulatory management Stakeholder management up to CTO/CXO level Enterprise automation, system engineering, and bid support Key Requirements 20 years of experience in Tier 1 IT Services, FinTech, or Product organizations Familiarity with tech stacks such as Cloud, Microservices, Java, Spring, etc 15 years of progressive experience in IT product or banking technology delivery Proven track record in managing large-scale product deliveries in Corporate Banking Familiarity with Agile, SAFe, and DevOps methodologies Demonstrated success in leading high-performing, multi-disciplinary global teams Experience working in deadline-driven, high-pressure environments PMP/Prince2 certification preferred Willingness to travel as required Personal Attributes Strategic thinker with strong leadership and influencing skills Exceptional stakeholder management and interpersonal abilities Results-oriented, proactive, and adaptable to dynamic environments