Room Attendant

Job role: Housekeeping Attendant Location: North India Department: Hotel operations Job experience: 1-5 years Job brief The housekeeping executive/associate shall be responsible for maintaining the cleanliness of the hotel/backpacker hostel including rooms, lobbies, public areas, restaurants and all spaces ensuring the highest standards of hygiene, cleanliness, and service as per company defined guidelines. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's operational standards Understanding the nuances of managing a hotel under a brand network Understanding of cleaning and sanitisation procedures Ensuring various spaces in the hotels are timely cleaned, sanitised and prepared for incoming guests Maintaining cleanliness of public areas such as lobbies, restaurants, restrooms, receptions, etc. Understanding of various cleaning agents, equipments, materials, supplies, etc. Reporting maintenance and safety issues promptly Following health and safety regulations and sanitation policies Conducting regular audits to ensure compliance with standard operating procedures (SOPs) Coordinating with the front desk and kitchen departments as required Managing operational quality with attention to detail on various parameters such as infrastructure, services, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Qualifications Min. qualification - 12th pass or diploma in hospitality Min. 1 year of experience in a hotel, hostel, guest house, etc. Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail