IT Helpdesk Engineer - 1st/2nd Line Support & Onboarding

Contour Software Pvt Ltd · Lahore, Pakistan

Contour Software Pvt Ltd, a global CSI subsidiary with offices in Lahore, seeks an IT Support Specialist to manage 1st/2nd line IT issues, user onboarding/offboarding, and license management across Microsoft 365. You will assist with Windows/macOS devices, network basics, and standard business apps while working closely with HR and other teams.

The role emphasizes customer service, clear communication, and the ability to handle multiple tickets in a fast-paced environment.