Field Service Operations Lead—Growth & Customer Experience

MSCCN · Sparks, United States

Rivian seeks a Service Operations Manager for an on-site role in Nevada (Sparks). The ideal candidate leads service centers with energy, drives a customer-first mindset, and collaborates across Service Operations, Sales, Retail and Delivery teams.

You will build and guide a mobile service team of technicians and advisors, manage hiring and development, uphold Rivian safety standards, and report KPI performance. Willingness to travel as needed is required.