Key account manager
Meolaa · Bangalore, India
Job Description
What does that actually mean?
It means on Monday you're in a trading-terms negotiation with Amazon and holding your ground.
On Tuesday you're analysing why your share of search dropped and fixing it before the week ends.
On Wednesday you're building a promotion calendar and coordinating with supply chain to ensure stock.
On Thursday you're reviewing sponsored ads performance and reallocating budget across campaigns.
On Friday you're presenting category-level performance to the Founders and walking through what's next quarter.
No two weeks look the same. But every week moves the revenue needle. That's the deal.
What You'll Own
& Own the entire platform relationship from trading terms to visibility to long-term strategy Be the single point of contact for platform partners (Amazon, Flipkart, Nykaa buyer teams) Negotiate commercial terms listing fees, visibility investments, promotional allocations Build and execute joint business plans (JBPs) that tie your brand's growth to the platform's goals Manage SLA performance fill rates, return rates, cancellation rates and fight for exceptions when needed
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Own the top-line revenue for your platform set targets, track actuals, explain variance Manage visibility budget sponsored ads, A+ content, brand store, deals allocation Optimize spend across visibility levers to maximise ROAS and contribution margin Hold supply chain accountable to inventory levels that support your growth targets&
Own search visibility keyword strategy, bidding, share of voice in your categories Build and manage A+ content, enhanced brand stores, and category-specific content Track competitor activity on the platform and identify whitespace opportunities Drive organic ranking through listing optimisation (title, bullet points, keywords, images)&
Own promotional calendar align with platform events (sales, seasonal) and internal launches Coordinate with growth team on sponsored ads strategy and creative briefs Build deal strategies (coupons, discounts, bundling) that drive volume without margin erosion Manage deal approval process and ensure supply chain is prepped for volume spikes& s Own platform dashboards sales, visibility, conversion, returns, cancellations Track unit economics by category know your CAC, contribution margin, payback period Identify operational bottlenecks (fulfillment delays, quality issues, returns spike) and escalate Provide weekly/monthly performance summaries to leadership with clear insights and recommendations
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Manage the platform relationship regular syncs, escalation management, feedback loops Build credibility with platform teams so your requests get heard and acted on Understand platform politics and incentives — what does the buyer care about? What's in their KPIs? Turn insights from performance data into recommendations that benefit both Meolaa and the platformr-
Work with supply chain to ensure inventory levels support visibility and promotional plans Brief creative/performance team on platform-specific content and ad requirements Coordinate with finance on trading terms and margin calculations Keep the Founder/Growth Head informed on platform opportunities and threatsYou might be the one if You have 4–8 years of marketplace experience you've managed Amazon, Flipkart, or similar directly You've owned a P&L on a single platform you know what moves the needle and how to move it You understand marketplace algorithms and platform mechanics ranking factors, visibility levers, how buyers think You're a negotiator you can hold your ground in a commercial discussion without being rigid You live in dashboards you know your metrics inside-out and can spot anomalies in real time Prior experience in D2 C, FMCG, beauty, fragrance, or consumer brands is a strong plus You think like a platform manager, not just a vendor you understand the ecosystem You can move fast in a startup but don't skip the details discipline matters in ops You know the difference between short-term revenue spikes and sustainable growth
Why Meolaa?
We're building a portfolio of brands across multiple categories. Each category, each brand, has different platform dynamics. You won't be stuck managing one brand on one platform. You'll own a platform (or two) and grow it.
You'll have real budget ownership, real autonomy, and real support from the Founders. The Growth team will have your back. Supply chain will deliver inventory. Finance will handle the negotiation support. Your job is to own the relationship and drive revenue.
This isn't a transactional vendor role.
This is a strategic P&L ownership role on a marketplace platform.
Details
| Company | Meolaa |
| Location | Bangalore, India |
| Type | FULL TIME |
| Niche | finance |
| Experience | permanent |