Sales Engineer

Safran · India

About the Role

The ideal candidate will be responsible for understanding customer technical requirements, proposing appropriate solutions, conducting product/system demonstrations and working closely with the sales team to convert opportunities into business. The candidate must be comfortable interacting with engineering teams, technical decision-makers, R&D teams, government organizations, and defense/aerospace customers, while also possessing commercial and sales acumen.

Responsibilities

• Understand customer requirements and translate them into appropriate technical solutions.
• Provide pre-sales and post-sales technical support to customers.
• Work closely with the sales team to identify opportunities and develop technically suitable solutions.
• Conduct product demonstrations, technical presentations, Proof of Concepts (PoCs), and application evaluations at customer sites.
• Support customers in system selection, configuration and provide solutions.
• Develop technical proposals, solution architectures, system configurations, and budgetary quotations.
• Perform initial system/application studies based on customer requirements.
• Analyze customer problems and provide effective technical solutions within defined timelines.
• Coordinate with internal engineering, product, and sales teams to resolve customer technical issues.
• Visit customer sites regularly for technical discussions and demonstrations.
• Support the sales team during customer meetings, negotiations, technical clarifications, and tender discussions.
• Study and identify relevant online tenders/RFQs from targeted aerospace, defense, government, and PSU organizations.
• Review tender technical requirements and support preparation of technical compliance statements and bid documentation.
• Prepare and deliver technical documentation, presentations, application notes, and solution proposals.
• Maintain strong relationships with existing customers and identify opportunities for upgrades, additional solutions, and new applications.
• Support submission of technical/commercial documents, including bank guarantees, bills, compliance documents, and other project-related documentation, as required.
• Support marketing activities such as technical seminars, workshops, exhibitions, webinars, and customer events.
• Maintain knowledge of relevant technologies, products, competitors, and emerging applications in the aerospace and defense industry.

Qualifications

• BE/B.Tech in Electrical Engineering, Electronics & Communication Engineering (ECE), Electronics Engineering, Instrumentation Engineering, or a closely related discipline – Mandatory.
• 2–6 years of relevant experience in Field Application Engineering, Technical Sales, Application Engineering, Pre-Sales Engineering, or techno-commercial roles.
• Candidates with strong hands-on technical experience combined with customer-facing/sales experience are preferred.
• Experience working with aerospace, defense, electronics, embedded systems, test & measurement, or government customers will be an advantage.

Required Skills

• Strong understanding of electronics, electrical systems, instrumentation, and test & measurement concepts.
• Ability to understand technical specifications, datasheets, system architectures, and customer requirements.
• Knowledge of test and measurement equipment, instrumentation, data acquisition, signal measurement, or electronic systems.
• Exposure to National Instruments (NI) platforms, LabVIEW, PXI/PXIe, DAQ, or similar platforms will be highly desirable.
• Basic understanding of aerospace/defense technologies, communication standards, interfaces, and protocols.
• Knowledge of interfaces/protocols such as Ethernet, CAN, RS-232/422/485, ARINC, MIL-STD-1553, or similar will be an added advantage.
• Ability to perform basic system-level troubleshooting and technical analysis.
• Proficiency in MS Office – Excel, Word, and PowerPoint.
• Ability to prepare technical presentations, proposals, reports, and customer documentation.

Preferred Skills

• Experience handling customers across the South India region.
• Experience with aerospace and defense organizations, government departments, PSUs, or R&D establishments.
• Experience in technical tender evaluation and preparation of technical bids.
• Exposure to RF, communication systems, embedded systems, avionics, or electronic test systems.
• Experience with NI platforms or other automated test and measurement systems.
• Strong analytical and problem-solving ability.
• Ability to independently manage customer technical requirements from initial enquiry through solution proposal, implementation, and post-sales support.

Pay range and compensation package

BE/B.Tech in Electrical / ECE / Electronics (or closely related engineering discipline) is mandatory. Candidates with a strong technical foundation and 2–6 years of techno-sales, application engineering, pre-sales, or field engineering experience will be preferred.

Equal Opportunity Statement

We are committed to diversity and inclusivity.