Internal Sales Executive

Overview We are looking for an Internal Sales Executive at Taylor Maxwell Timber to actively support the sale of timber products while working closely with the regional external sales team. The role will involve managing and developing an established customer base, identifying new business opportunities and helping to convert prospective accounts into trading customers. You will build strong relationships with customers and suppliers while providing a professional and responsive service. This position is full time (37.5 hours per week, Monday to Friday) and permanent. Key Responsibilities Generate new business and manage existing customer accounts within a defined area. Identify and target new accounts in line with company objectives and KPIs. Maintain and develop existing customer accounts in line with agreed KPIs. Build strong relationships with customers and suppliers, communicating effectively and promptly. Respond to customer enquiries in a timely and professional manner. Use the company's order processing and credit control systems to provide administrative support to the external sales team. Organise and maintain databases to support stocknote distribution and company marketing activities. Work towards company expectations in relation to target income, procedures and KPIs. Take an active approach to developing sales and product knowledge through training and development opportunities. Carry out any other duties reasonably required by the Directors in support of the team and wider business objectives. Essential Experience in timber or construction product sales. Previous experience working in an internal sales environment. A strong desire and aptitude to learn. Driven, ambitious and highly motivated. Confident, with a strong desire to develop a successful career in sales. Personable, presentable and professional. Resilient and able to cope with rejection. Good working knowledge of a Windows PC environment, including Outlook, Word and PowerPoint. Proactive approach to identifying work and new business opportunities. Excellent communication skills and the ability to communicate effectively with customers, suppliers and colleagues. Benefits Annual company bonus scheme. 25 days' holiday, increasing by 1 day every 2 years, up to a maximum of 30 days. Annual leave purchase scheme – option to buy an additional 3 days. Employee Assistance Programme (EAP). Cycle to work scheme. Enhanced Sick Pay. Life assurance. Smart casual attire and dress down Fridays. TPBN1_UKTJ