Account Supervisor, Corporate Reputation

MSL (Global) · New york city metropolitan area, United States

At MSL, we’re on a mission to make every client more influential and a positive force of influence in the(ir) world. Why? Because we know that influence = impact and the more influential you are, the more impactful you can be. We’re proud to partner with incredible brands, companies and leaders who want to push boundaries and create change – and we’re looking for passionate creators and storytellers who want to do the same. But it’s not just our work (and the awards we win for it) that energizes us, it’s who we are as a team. A team of powerhouse professionals that is driven by three core values: Leading, Learning and Loving. A team that has ranked us a “Best Place to Work” in the industry year over year. If you like what you’ve read so far, please go on for details on the Talent Generalist role we have open.

What we’re looking for : Account Supervisor, Corporate Reputation

What you bring to the table: As an integral member of the team, this role will be responsible for the development and execution of PR plans and serving as a day-to-day lead for some of the agency’s most important corporate clients. The ideal candidate is a corporate generalist with expertise in account management, content strategy, media relations and executive visibility.

We are looking for an ambitious and results-driven leader with significant experience in editorial content development for various industries, including those that are highly regulated, as well as strategy development and cross-functional integration to support programs for leading companies. The candidate is a true team player with the ability to move projects quickly effectively, and with excellence.

What you’ll do: Dream and deliver creative strategies that turn heads, inspire your team to reach higher every single day, help move MSL toward unexplored heights.

Here’s our promise: Give us your all, and we’ll provide the space and inspiration to go wherever you want to go. You’ll bounce ideas off of and get feedback from the industry’s best thinkers. You won’t be a part of the conversation, you’ll create it.

Responsibilities:

• Daily client lead; Serves as a key partner and trusted collaborator for corporate reputation clients
• Demonstrates ability to quickly learn a client’s business, industry, competitors and stakeholder environment and apply that knowledge to communications strategy
• Maintains an expert-level knowledge of client narratives, messaging, and tone and voice, and works to apply these across all deliverables
• Helps develop strategic and tactical corporate comms plans – inclusive of goals, objectives, strategies and tactics – and plays an integral role in the research, planning and execution of these programs and campaigns
• Leads media relations efforts by identifying compelling story angles, building relationships with relevant reporters and translating client priorities into timely, targeted earned media opportunities
• Oversees ongoing editorial content development for clients, from thematic planning and story identification to SME and senior executive interviews, drafting and editing
• Brings experience providing counsel on reputation opportunities, emerging issues and stakeholder considerations
• Shows curiosity about emerging communications channels, AI-enabled discovery and how owned and earned content shapes stakeholder understanding
• Oversees operational performance of accounts, ensuring work quality, deadline adherence and budget management
• Identifies opportunities to collaborate with clients and colleagues to drive efficiencies across the team by proactively strengthening operational processes
• Contributes to new business process, including identifying new business opportunities and organic growth for existing clients/accounts
• Oversees junior staff’s work products to ensure quality and consistency and actively helps mentor, coach and support team members
• Possesses a strong understanding of MSL’s positioning and goals; emulates behaviors consistent with MSL’s values

Requirements/Skills:

• 5 years of relevant experience in journalism, public relations, communications and/or related fields
• Proven ability to manage editorial workflows and newsrooms
• A comprehensive understanding of clients’ businesses and their objectives, as well as their key stakeholders
• Exceptional communications skills, particularly in long-form content
• Proven ability to manage large projects and small teams on one or more sizable accounts or equivalent
• Working knowledge of digital integrated comms
• Ability to mentor, coach and support junior team members and direct reports

Compensation Range: $70,000-$117,500. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.