Regional Manager - RN Required

Job DetailsJob Location: Greater Dallas - Dallas, TX 75312Why Work at Concerto? What is in it for you?

Medical, dental, and vision insurance

Time and half pay for worked holidays

Short- and long-term disability benefits

401k match of 50% up to 6% of salary

Earned Paid Time Off (PTO)

Discounts through Nectar recognition platform

Employer-paid Employee Assistance Program (EAP)

Who Are We?

Concerto Renal Services is an industry leader in nursing home dialysis. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.

Why is this Role Essential?

Concerto is seeking a Regional Manager to join its team! The Regional Manager oversees multiple locations and all direct reports (Charge Nurses, Dialysis Technicians, and Dialysis Assistants) in the subacute dialysis setting. Reports to the Regional Vice President and is accountable for customer service, staffing, operations within budgetary constraint, regulatory compliance and CRS policies and procedures in accordance with Concertos policies, procedures, and training and in compliance with regulations set for by state and federal agencies.

What Will You Do?

FINANCIAL:

Accountability for cost efficient operations in facilities/programs

Provides input into the development of staffing and supply budgets including the monitoring, assessment, and adjustment due to census fluctuations

Track compliance with financial goal related to hours and cost per treatment

Assures timely and accurate billing procedures

Identifies opportunities and develops plan for revenue enhancement and growth of services

STAFFING & SUPERVISION:

Interviewing, hiring and retention of appropriate staff to maintain proper staffing ratios

Responsible for coaching, training and overseeing performance of direct report staff

Provide continuing education opportunities as needs identified

Conducts regular staff meetings to share information and concerns

Maintain effective communication process with COO

Maintain effective communication with all CRS employees including departments heads and support staff

QUALITY:

Promotes quality standards through utilization of KDOQ guidelines, ESRD, regulatory requirements and CRS professional standards of care

Assurance of quality patient outcomes and professional standards of care

Provides for periodic chart audit and data collection for analysis of quality indicators

Track and trend data to determine need for policy change and/or facility practice

Prepares monthly QAPI data and summary and presents at monthly Corporate QAPI to Medical Director and ensures implementation of action plans

Prepares weekly report of unit activities and reports at Management Meeting

REGULATORY & SAFETY:

Conducts monthly documentation audits

Conducts monthly facility audits

Follows up on Adverse Occurrence reports and conducts Root Cause Analysis as needed

Ongoing maintenance and development of policies and procedures that reflect practice and assure safety and regulatory compliance

Reports and follows up on equipment repairs

Ensure timely and appropriate action to state survey recommendations

CUSTOMER RELATIONS:

Provides for and maintains patient, staff, and facility confidentiality

Serves as a patient advocate

Supports and participates in customer relations and marketing efforts

Facilitates collaborative working relationships

Promotes positive customer service strategies with staff

Provides excellent customer service as it applies to all external and internal customers including patients, families, nursing home staff, CRS staff and physicians

Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner

QualificationsYou Might Be a Good Fit If

Leadership

Reliability

Excellent Communication

Whats Required?

Travel Required

Registered Nurse or Healthcare related background required

Previous Management experience preferred

Understanding of CMS regulations

Basic Use Microsoft Office including PowerPoint, Word, Excel, and Outlook

Unencumbered drivers license

CPR certification

Physical Requirements & Work Environment

Must be able to do light lifting of at least 20 lbs.

Requires mental, visual, and auditory attention to patients, customers, and staff.

Work environment is characteristic of a health care facility with air temperature control and moderate noise levels.

May be exposed to infectious and contagious disease/materials.

Requires travel between facilities.

Salary Range: $80,000 - $112,000

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice