Senior manager user experience

About the Role:

We are seeking a Design Manager / Senior UX Manager to lead experience strategy and execution for complex digital products across multiple platforms and/or the full business and technology stack.

What You'll Do in this Role:

Lead the end-to-end product lifecycle: strategy, design, development, release, and iteration Drive cross-functional collaboration across engineering, marketing, and business teams while aligning with portfolio leadership Conduct market and competitive analysis and define product features aligned with customer needs and business objectives Support go-to-market activities with clear product positioning, narratives, and documentation Incorporate customer and market insights to continuously refine product direction Lead AI-driven product design and prototyping efforts Define and scale UX guidelines, standards, and best practices across teams Mentor and guide designers, providing subject matter expertise, constructive feedback, and quality oversight Guide and direct UX practitioners

Required Qualifications

12+ years of experience in UX/Product Design, Experience Architecture, Interaction Design, or related fields Experience building products in US healthcare analytics domain Proven leadership in complex, multi-channel/platform product initiatives Strong experience with usability testing, stakeholder workshops, and design sprint facilitation Demonstrated ability to influence cross-functional stakeholders through storytelling, communication, and structured decision-making Experience defining and driving UX strategy and product roadmaps aligned to measurable outcomes Exposure to security and privacy considerations and ability to collaborate on compliant product solutions Strong understanding of accessibility standards (WCAG / Section 508) and inclusive design practices

Preferred Qualifications

Experience partnering with Data Science / ML teams and defining success metrics for AI-driven experiences

Proven experience in team management and leadership, including hiring, coaching, performance feed