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Senior Customer Operations Architect (AI & Automation)

Shine · Paris, Île-de-France, France

FULL TIME

Job Description

Shine is seeking a Senior Customer Operations Manager to shape our end-to-end customer service stack and processes. You will design and configure systems hands-on and drive AI-enabled automation in a European fintech environment. The role is based in Paris or other major European hubs (Amsterdam, Berlin, Copenhagen) with two remote days per week, offering real ownership and cross-functional impact across global Support teams. #J-18808-Ljbffr