PRODUCT MANAGER – CONVENTIONAL PRODUCTS

U Microfinance Bank Limited · Islamabad, Pakistan

Purpose of Job

To lead, own and manage the end-to-end development, enhancement and lifecycle management of assigned conventional financial products. The role is responsible for product strategy execution, business case development, roadmap planning, cross-functional delivery, system readiness, governance and ongoing performance monitoring.

The incumbent will translate approved product propositions into practical product documentation and system requirements, coordinate UAT and deployment, support business adoption, and use market, customer and performance insights to drive continuous improvement.

Key Responsibilities

• 1. Product Strategy & Portfolio Ownership: Own assigned conventional product portfolios and maintain product roadmaps aligned with the Bank’s strategy, customer needs, market opportunities and business objectives.


• 2. Product Development & Revamp: Lead products from ideation through design, approval, implementation and post-launch review, including development of new products and restructuring/enhancement of existing products.


• 3. Business Cases & Product Economics: Develop business cases covering customer proposition, market opportunity, volumes, pricing, revenue/cost drivers, operational feasibility, risks and expected business impact.


• 4. Requirements & Product Documentation: Translate approved product concepts into clear product specifications, Product Manuals, Product Programs, BRDs, process flows and customer/internal documentation, ensuring completeness and consistency.


• 5. Cross-Functional Delivery: Coordinate with Business/Field, Credit, Operations, Finance, Risk, Compliance, IT, Digital, Legal and other stakeholders to drive timely implementation and resolve product-related issues.


• 6. Systems & Technology Enablement: Coordinate with enablement team (technology and tools BSU) forsystem requirements ensuring they are practical and measurable aligned with product design.


• 7. UAT & Launch Readiness: Coordinate with enablement teamand ensure they are provided with relevant support to lead business-side UAT coordination, defect resolution, readiness checks, training and go-live activities for product and system changes.


• 8. Product Performance & Analytics: Monitor product performance through KPIs, portfolio trends, customer/branch feedback and statistical/business analysis; identify gaps and recommend corrective actions.


• 9. Pricing, Charges & Commercial Alignment: Coordinate with Finance and relevant stakeholders on pricing, fees, charges, profitability and other commercial parameters, and recommend changes based on business and market requirements.


• 10. Market Intelligence & Customer Insights: Monitor competitor propositions, market trends, customer needs and field feedback to identify opportunities for product growth, differentiation and improvement.


• 11. Training & Business Enablement: design and implement product training content / modules and communication with relevant teams to ensure the content / methodology delivers effective understanding focused on fair treatment of customers, positioning of the product and process adherence.


• 12. Governance, Regulatory & Post-Launch Management: Ensure products and changes comply with applicable regulatory and internal requirements, maintain appropriate approvals and documentation, and provide ongoing post-launch support and enhancement.


• 13. Management Reporting: Provide periodic management updates on product development, implementation status, performance, issues, risks and agreed action plans.

Soft Skills

• Strong communication, presentation, analytical and problem-solving skills.


• Strong stakeholder coordination and ability to work effectively across Business, Credit, Operations, Finance, Risk, Compliance and Technology functions.


• Ability to manage multiple initiatives, prioritize deliverables and work to agreed timelines.


• Commercial mindset with customer focus and understanding of product economics.


• Strong documentation, attention to detail and ownership mindset.


• High standards of integrity, professionalism and ethical conduct.

Experience & Qualification

• Master’s degree in Business Administration, Finance, Economics, Commerce or a related field.


• Minimum 5 years of relevant professional experience, preferably including product development/management in banking or financial services.


• Hands-on experience in development, enhancement or management of financial products, preferably lending and/or deposit products.


• Working knowledge of product documentation, BRDs, process flows and UAT for banking/system changes.


• Exposure to core banking systems and/or loan origination systems; experience with Temenos T24 and LOS will be an advantage.


• Strong proficiency in MS Office, particularly Excel, PowerPoint and Word; analytical/data skills are an advantage.