Community Health Desktop Project Field Engineer

UVA Health · United States

This role provides endpoint project management support for UVA Health System Community Health implementations, with responsibility for planning, coordination, logistics, deployment readiness, and go-live support. Responsibilities include attending project and design meetings, serving as an initial Desktop Services contact for endpoint-related project needs, tracking project status, documenting requirements, and escalating risks or issues to Desktop Services leadership and appropriate HIT teams. The role coordinates endpoint inventory planning and distribution, including hardware, software, licensing, peripherals, vendor quotes, equipment ordering support, delivery tracking, device staging, and site readiness.

It also oversees endpoint configuration readiness by coordinating ServiceNow requests, imaging, printer setup, static IP needs, Epic LWS/EPR requirements, device mapping, testing, and validation activities. During go-live and post-go-live stabilization, the role provides on-site endpoint support, triages and escalates issues, communicates active risks or blockers, and ensures Desktop Services leadership and HIT stakeholders remain informed of implementation progress and support needs.

MINIMUM REQUIREMENTS

Education: Bachelors Degree in an appropriate specialty, or an equivalent combination of accreditation, education and experience required.

Experience: 5+ years relevant experience required.

Licensure: None.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report Best Hospitals guide rates UVA Health University Medical Center as High Performing in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Childrens is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVAs commitment to non-discrimination and equal opportunity employment .