Global Head of AI Services Consulting

Tech Sales Jobs · Madison, United States

Zendesk is seeking a Senior Director, AI Services Consulting to define the global strategy and operating model for AI-enabled customer experiences. You will lead senior consultants, partner with Sales, Product, and Engineering, and shape delivery quality and customer outcomes at scale.

You will drive enterprise-wide initiatives, establish governance, and develop talent to deliver measurable business impact while guiding investments and responsible AI adoption across geographies.