Front Office Specialist

Biopeak · India

Biopeak is India’s first advanced health-span and longevity clinic. With its founding team led by seasoned industry leaders and backed by illustrious investors, we are currently one of the most promising startups in the longevity segment. We use advanced diagnostics, AI-powered insights, and expert-led care to help individuals understand their biology and build personalized, science-backed plans for long-term wellbeing. Our environment is fast-paced, deeply customer-centric, and built on precision. In the last year, we have created deep impact and significant results for our rapidly growing customer base.

Location: Biopeak Indiranagar Clinic, Bengaluru

Working Days: 6 Days a Week

Role Overview

We are looking for a warm, energetic, and detail-oriented Clinic Hostess to ensure a seamless and premium experience for clients visiting our clinic. The ideal candidate will be responsible for preparing client areas to Biopeak standards, welcoming clients, and guiding them through their end-to-end journey within the clinic.

Key Responsibilities

• Ensure all consultation, assessment, and client areas are fully prepared and maintained according to Biopeak standards before client arrival.
• Conduct pre-session checks to ensure rooms are clean, organized, stocked, and ready for use.
• Welcome clients warmly and create a comfortable, premium experience from the moment they arrive.
• Accompany and guide clients through their entire journey within the clinic, coordinating with internal teams as required.
• Ensure timely readiness of rooms and equipment for scheduled appointments.
• Supervise room servicing and restoration after client visits to maintain clinic standards.
• Assist clients with directions, scheduling queries, and general support during their visit.
• Maintain high standards of hospitality, professionalism, and client satisfaction at all times.
• Coordinate with operations and clinical teams to ensure smooth daily functioning.

Requirements

• Fast learner with the ability to adapt quickly in a dynamic environment.
• Fluent in spoken and written English.
• Pleasant personality with excellent interpersonal and communication skills.
• Comfortable being on the move throughout the day.
• Strong attention to detail and commitment to maintaining high standards.
• Customer-service or hospitality experience is preferred.
• Professional appearance and positive attitude.

What We Offer

• Opportunity to work with one of India's leading longevity and preventive healthcare organizations.
• Exposure to a premium healthcare and wellness environment.
• Collaborative and growth-oriented workplace culture.