Openings for Technical Voice Process - Chennai/Night Shift

Movate · Tamil Nadu, India

Job Opportunity for Technical Support Engineer (International Voice Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

We are currently hiring for the Technical voice Support & Customer Support at our Ambattur (Ambit IT Park),

Chennai location.

Please find the job details below:

Job Title: Technical Voice Process

Experience Required: Minimum 6 Months experience from Technical voice .

Educational Qualification: Any Bachelor's Degree

Perks & Benefits:

• Pick-up and drop cab facility (doorstep)
• Provident Fund
• Medical Insurance

Technical Support Voice Role

Responsibilities:

Respond promptly, courteously, and knowledgeably to technical support inquiries

Provide top-tier support to all customers with a goal of first call resolution

Educate customers on system installation/use, and assist in troubleshooting

Utilize prior customer support experience to enable customer success and happiness

Use problem-solving skills to solve customer issues and address concerns

Outbound calls to current customers to address issues, when needed

Notice Period : Immediate Joiner

Educational Qualification: Any Bachelor's Degree

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

Contact: - Divya :