Data Center Technician

Job DescriptionJob DescriptionData Center Technician
Location: El Paso, TX
Compensation: $60,000 Annual Salary
Employment Type: Full-Time
Work Arrangement: Onsite
Job Overview
The Data Center Technician is responsible for supporting day-to-day operations within a mission-critical data center environment. This role focuses on maintaining uptime, security, operational reliability, and customer satisfaction through infrastructure support, monitoring, troubleshooting, preventive maintenance, and technical assistance.
The ideal candidate is technically inclined, customer-focused, bilingual, and capable of working in a fast-paced environment while supporting network, fiber, and data center infrastructure operations.
Must‐Haves
Bilingual: English and SpanishExperience as a:Data Center TechnicianNOC TechnicianSOC Technician
Similar technical support role
Experience working with:
Fiber opticsCopper cablingNetwork infrastructureData center environmentsAbility to work:On-call rotationsNights, weekends, and holidays when requiredStrong troubleshooting and customer service skillsValid driver's license
Preferred Qualifications:Education
Associate Degree or higher in:TelecommunicationsElectrical EngineeringMechanical EngineeringComputer NetworkingRelated technical field
Technical Knowledge
OSI ModelNetwork FundamentalsOTDR Testing EquipmentFiber Testing Equipment
Software & Tools
AsanaSlackGoogle Workspace
Responsibilities: Data Center Operations
Monitor, inspect, and maintain critical data center infrastructurePerform preventive and corrective maintenance activitiesSupport installation and maintenance of network and telecommunications equipmentTroubleshoot service interruptions and infrastructure issuesParticipate in capacity planning and infrastructure upgrades
Network & Fiber Support
Install, terminate, test, and troubleshoot fiber optic and copper cablingSupport network equipment including routers, switches, and related hardwareUtilize fiber testing equipment and OTDR tools when required
Customer & Facility Support
Assist customers with service requests and support needsEscort customers, vendors, and contractors as requiredSupport physical security procedures and access control policiesProvide exceptional customer service in all interactions
Documentation & Compliance
Maintain accurate service logs and technical documentationTrack incidents, requests, and maintenance activitiesFollow company operational, security, and safety proceduresAssist with process improvements and operational best practices
Key Competencies
Strong customer service and communication skillsProblem-solving and troubleshooting mindsetAttention to detail and accuracyAbility to work independently and within a teamAdaptability in a mission-critical environmentStrong organizational and time-management skills
Compensation & Benefits
Annual Salary: $60,000Dental Insurance: 100% employer-paid coverage for employeeVision Insurance: Not currently offeredPaid Time Off (PTO): 80 hours during the first yearRetirement Plan: Simple IRALife Insurance: Company-providedShort-Term Disability Coverage: IncludedBonus Program: Not currently offered\nCompany DescriptionWho We Are
SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact?Explore opportunities
Grow your career
Be part of something global
Your future starts here.Company DescriptionWho We Are\r\nSGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.\r\n\r\nAre you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact?\r\n\r\nExplore opportunities\r\nGrow your career\r\nBe part of something global\r\nYour future starts here.