Senior Principal Software Engineer - IT

SUMMARYWe are seeking a hands-on Senior ServiceNow Developer to modernize and evolve our enterprise ServiceNow platform. This individual contributor role is responsible for transforming legacy implementations into modern, scalable, AI-enabled ServiceNow solutions.The successful candidate will lead technical modernization initiatives including migrating Global applications to Scoped Applications, converting Legacy Workflow to Flow Designer, adopting AI-assisted development using ServiceNow Build Agent and Now Assist for Creator, implementing modern development practices, and building enterprise-grade integrations.This role is ideal for an experienced ServiceNow engineer who enjoys solving complex platform engineering challenges while leveraging the latest capabilities available on the Now Platform.ACCOUNTABILITIESPlatform Modernization- Lead migration of Global Applications into Scoped Applications.- Refactor legacy customizations into reusable, upgrade-safe platform components.- Reduce technical debt while improving maintainability and platform performance.- Modernize legacy implementations to align with current ServiceNow architecture and best practices.Workflow Modernization- Assess existing Legacy Workflow implementations and migrate them to Flow Designer.- Design reusable Flows, Subflows, Actions, and Flow Logic.- Replace legacy automation patterns with modern event-driven Flow Designer solutions.- Establish reusable automation patterns for future development.AI-Assisted Development- Leverage ServiceNow Now Assist, Build Agent and other AI-assisted development capabilities ring- Design and develop enterprise applications using App Engine.- Configure Forms, Workspaces, UI Builder, Service Catalog, Flow Designer, IntegrationHub, and Now Experience components.- Develop reusable scoped applications and shared platform components.- Create secure, scalable, upgrade-safe ServiceNow solutions.Integration Engineering- Design and implement integrations using REST APIs, IntegrationHub, MID Server, Import Sets, Transform Map