Senior Manager, Change Management

Role Overview:
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
The organization is bringing its Ecommerce and Digital Mobile App departments together under one unified Product Development Life Cycle (PDLC). This position will lead the people/adoption side of the transformation and drive hands-on adoption of new operating models, delivery practices, tooling and roles. The role will also serve as the change lead for AI-enabled software delivery.Key Responsibilities:Lead organizational change for unified PDLC across Ecommerce and Mobile App engineering.Design and mature a unified technology delivery operating model.Conduct current-state, stakeholder-impact and readiness assessments.Develop change plans using Prosci/ADKAR, Kotter or equivalent.Build communication, training, sponsor and change-champion strategies.Develop a maturity scorecard measuring adoption and delivery health.Lead adoption of AI-assisted coding, AI-powered QA/testing and AI-assisted requirements/design tools.Partner with Engineering, Security and AI Governance teams on responsible AI adoption.Develop role-specific AI training, playbooks and champion networks.Manage organizational impacts including role redesign, skill gaps and employee concerns.Present change strategy and progress to senior executives.Required Qualifications:8+ years of progressive Organizational Change Management experience.3+ years in technology, digital or software engineering transformations.Hands-on change management experience.Experience with Prosci/ADKAR, Kotter, LaMarsh or similar methodology.PDLC/SDLC transformation experience.Strong Agile/Scrum/SAFe, CI/CD, DevOps and release-management knowledge.Direct AI enablement/adoption experience.Ability to influence senior technology/business leaders without formal authority.Excellent executive-level communication skills. xzbcwsv Bachelor's degree or equivalent practical experience.Preferred:Prosci/CCMP/ACMP certificationCSM or SAFe certificationMaster's degreeChange Management Center of Excellence experienceAI governance/responsible AI experienceJira/Jira Align, Azure DevOps, Confluence or ServiceNow experience