Sr. manager – sales
ShipDelight Logistics Technologies · India
Job Description
Role Overview
"Empowering brands to drive retention and revenue by owning their post-purchase experience".
We believe in offering more than just a service, we provide affirmation, built on the belief that if you "Own your data, you own your customer."
Our Purpose
With over two decades of domain expertise and a combined experience of 55 years, the founders of Ship Delight possess unparalleled insight into the challenges that arise from incomplete integration between e-commerce and logistics.
This profound understanding enables us to develop comprehensive solutions that address the root issues, ensuring seamless operations and optimal performance for our clients.
Our Mission: To lead a logistics revolution powered by smart technology for modern Bharat.
Role Purpose
Reporting to the Director, the Sr. Manager – Sales (4 PL / Last-Mile) will drive growth of Ship Delight's core logistics services by acquiring, developing, and retaining D2 C and enterprise clients who rely on reliable delivery solutions.
This role ensures revenue growth by strengthening Ship Delight's position as a trusted logistics aggregation and delivery partner.
Key Expectation
Responsible → Runs the processes and is measured on KPIs.
Accountable → Ultimately answerable ("the owner").
Consulted → Provides inputs, expertise to team/partner functions.
Informed → Areas to be kept informed on.
Responsible
Drive new client acquisition in apparel, lifestyle, personal care and other categories. Manage enterprise accounts for 4 PL services. Deliver on monthly revenue and AWB targets. Recruit, interview and hire prospective team members.Accountable
Quality of sales pipeline & forecasting. Quarterly topline revenue for logistics business. Managing client relationships at senior levels. Develop a high-performing team culture.Consulted
Work with Ops on SLA improvements. Partner with Finance on pricing models. Collaborate with Product for value-added service bundles.Informed
Be informed of changes at a platform level. Be informed of industry trends, policy changes and competitor moves.Key Competencies
Knowledge
Essential:
4 PL/last-mile ecosystem. Courier partner SLAs. D2 C logistics pain points.Desirable:
Familiarity with Saa S-enabled logistics solutions.Skills
Essential:
Solution selling. Account planning. Commercial negotiation.Desirable:
Exposure to consultative/enterprise sales frameworks.Traits
Essential:
Client-first. Performance-driven. Strong ownership.Desirable:
Ability to coach and mentor sales teams. Collaborative approach.Education
Essential:
6+ years in logistics/4 PL/e-commerce business development with a proven track record in scaling revenue via enterprise client relationships.Desirable:
Experience in tech-enabled logistics firms or Saa S + logistics models. MBA/PGDM preferred.Details
| Company | ShipDelight Logistics Technologies |
| Location | India |
| Type | FULL TIME |
| Niche | sales |
| Experience | permanent |