Senior Customer Support Executive

SHRIRAM GENERAL INSURANCE CO. LTD. · India

Department: Customer Support

Position: Customer Support Executive / Senior Customer Support Executive

Job Summary

Shriram General Insurance is hiring motivated and customer-focused professionals for the role of Customer Support Executive / Sr. Customer Support Executive . The selected candidates will be responsible for assisting customers, addressing queries and concerns, and delivering a positive customer service experience.

Key Responsibilities

• Handle customer queries and provide timely and effective resolutions.
• Deliver professional customer support through appropriate communication channels.
• Understand customer concerns and provide accurate information and assistance.
• Maintain a high standard of customer service and satisfaction.
• Escalate complex issues to the appropriate team when required.
• Follow company processes, policies, and service standards.
• Maintain clear and professional communication with customers.

Eligibility Criteria

• Both freshers and experienced candidates can apply.
• Candidates with 10+2 or a graduate qualification are eligible.
• Strong communication skills in Hindi and English are required.
• Good interpersonal and customer-handling skills.
• Ability to work effectively in a customer service environment.

Position Details

• Number of Openings: 25
• Designation: Customer Support Executive / Sr. Customer Support Executive

How to Apply

Interested candidates can send their CV to: recruitment@shriramgi.com