Receptionist

Reception Duties

Greet and welcome visitors in a professional and friendly manner. Manage the front desk (telephone, email, walk-ins). Answer, screen, and forward incoming calls. Maintain visitor logs and issue visitor passes. Coordinate incoming and outgoing courier/mail services. Ensure the reception area is tidy and presentable. Coordinate incoming and outgoing courier/mail services.

Administrative Duties

Manage office supplies inventory and place orders as needed. Assist in scheduling meetings, booking conference rooms. Maintain records, files, and office documents (both digital and physical). Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials). Handle petty cash and assist in expense tracking. Liaise with vendors, maintenance, housekeeping, etc. Prepare and circulate internal communications, memos, or notices. Handle incoming calls professionally and route them to relevant departments. Manage visitor access, maintain the visitor log, and ensure ID verification. Receive and dispatch courier, mail, and inter-branch communication. Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding. Coordinate administrative support across departments. Maintain branch-level files, employee attendance records, and leave registers. Assist with onboarding processes for new hires (ID creation, document collection, setup). Monitor office supplies and stationery, initiate purchase requests as needed. Liaise with vendors for facility management, security, housekeeping, and AMC services. Maintain petty cash records and assist with routine administrative expenses and bill submissions. Support organizing staff meetings, compliance audits, and training sessions. Assist in scheduling appointments for MD office or senior officials.

Compliance & Confidentiality

Ensure front desk procedures comply with RBI guidelines a d. Maintain confidentiality in handling customer and employee data. Support documentation for internal/external audits and compliance inspections.