Remote IT Support Engineer (Help Desk & Networking)

Thrivenextgen · Workfromhome, United States

Thrive provides first-contact remote technical support for network, server, and end-user systems. You will create and update support tickets and coordinate with engineers for timely resolution.

As the initial liaison, you will communicate clearly with technical and non-technical clients, triage incidents, and document actions in Thrive’s tools. A professional with strong communication and a willingness to grow in IT will thrive here.