Tech Team Lead - Database Operations (Google Cloud Platform)

Tata Consultancy Services · Tamil nadu, India

We're Hiring | Tech Team Lead - Database (Google/GCP)

Join our team and lead service operations for Google Cloud database support environments.

Location: Chennai

Experience: 6to 8 Years

Employment Type: Full-Time

What You'll Do

✅ Monitor case flow, quality, queue performance, and SLA/SLO compliance

✅ Drive operational excellence and process adherence

✅ Lead coaching, onboarding, and training initiatives

✅ Manage escalations and stakeholder communications

✅ Analyze operational metrics and provide actionable insights

What We're Looking For

✔ Understanding of Database Technologies

✔ Strong Service Operations and Metrics knowledge

✔ Experience with Case Management Systems & Dashboards

✔ Reporting and Analytical Skills

✔ Excellent Communication and Stakeholder Management

Good to Have: Google Cloud certifications and Cloud/Managed Services experience.

If you're passionate about operational leadership and cloud support excellence, we'd love to hear from you!

#Hiring #GoogleCloud #GCP #Database #TeamLead #CloudSupport #TechJobs #LeadershipJobs #ChennaiJobs