International Customer Service Representative

TP · India

WE ARE HIRING | INTERNATIONAL ELECTRONIC BRAND - INTERNATIONAL VOICE PROCESS

Location: Teleperformance, Indore

Process: International – Voice Process

Industry: Electronic Brand

⏰ Job Type: Full-Time | On-Site

Teleperformance is hiring enthusiastic and customer-focused professionals to join the International Customer Support Process for a leading electronic brand.

Key Responsibilities

Provide technical and customer support through voice calls and/or digital chat.

Assist customers with queries and issues related to electronic appliances, laptops, smartphones, and other electronic products.

Understand customer concerns and provide appropriate troubleshooting and resolutions.

Maintain professional communication while handling customer interactions.

Ensure a positive customer experience by providing accurate and timely support.

Follow process guidelines, quality standards, and customer service protocols.

Eligibility Criteria

Graduate / Undergrad may apply

✅ Freshers and experienced candidates can apply.

️ Communication Requirement

Good English communication skills are mandatory.

Minimum Communication Level: B2 & Above

Salary & Benefits

CTC: Up to ₹32,000 per month

PLI / Incentives: No PLI / No Incentive

Job & Shift Details

Job Type: Full-Time

Working Days: 5 days a week

Working Hours: 10 hours

Shift: Rotational

Weekly Off: 2 rotational off

Work Mode: Work From Office (On-Site)

Why Join Us?

✨ Opportunity to work with a leading international BPO organization

✨ Work on a reputed electronic brand's international customer support process

✨ Excellent opportunity for both freshers and experienced candidates

How to Apply

Interested candidates can share their updated CV/Resume:

Email: priyanshi.goyal@teleperformancedibs.com

If you're looking for an opportunity to build your career in Technical Support / Customer Service, this could be the right opportunity for you!