Key Account Manager - IB

Kapiva · Greater bengaluru area, India

Position: Key Account Manager – Ecommerce (International Business)

Location: Bengaluru

Experience Required: 2-3 years

About the Role

We are seeking a motivated and detail-oriented Key Account Manager (KAM) to join our

International Ecommerce Business team. This role is ideal for someone with a strong analytical

mindset, proven experience in managing accounts, and a keen understanding of digital commerce.

The KAM will be responsible for driving growth, maintaining relationships with key partners, and

ensuring flawless execution of business strategies.

Key Responsibilities

• Manage and grow relationships with international ecommerce partners and marketplaces.
• Own end-to-end account management including sales, operations, promotions, and performance tracking.
• Analyze business performance using data-driven insights to identify opportunities and challenges.
• Collaborate with cross-functional teams (marketing, supply chain, operations, finance) to deliver business objectives.
• Monitor competitive landscape and market trends to identify growth opportunities.
• Ensure effective stakeholder management across both internal and external teams.
• Drive operational excellence and support initiatives for category and revenue growth.

Requirements

• 2-3 years of proven experience as a Key Account Manager, preferably in ecommerce.
• Strong analytical skills with the ability to interpret data and make actionable recommendations.
• Proficiency in MS Excel and other analytical tools; comfort with reporting and dashboards.
• Excellent communication and stakeholder management skills.
• Knowledge of quick commerce platforms and dynamics will be a strong advantage.
• Ability to thrive in a fast-paced, dynamic, and international business environment.

What We Offer

• Opportunity to work on global ecommerce business and scale international markets.
• A collaborative, high-energy team environment.
• Exposure to fast-growing digital commerce channels.

If you are passionate about ecommerce, data-driven decision making, and building impactful

relationships, we’d love to hear from you.