Account Manager
NowThis · New York, New York, United States
FULL TIMEpermanent
Job Description
About NowThisNowThis is redefining media for a new generation, leading the charge as a digital-first brand that resonates with over 98 million people globally each month. NowThis…is GenZTV. We’re transforming scrolling to tuning in, by reinventing destination viewing through bingeable, social-first content that meets our audiences on the platforms where they live.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
About The RoleNowThis is seeking a proactive, detail-oriented Account Manager to support the execution and management of branded partnerships across our social and digital platforms. Reporting to the Director of Account Management, this role serves as the day-to-day lead across assigned accounts, acting as a centralized hub across Sales, Creative, Production, Analytics, and external client teams. You will drive operational excellence throughout the campaign lifecycle while maintaining high levels of client engagement, satisfaction, and long-term partnership growth.The ideal candidate is an organized project manager and confident communicator with a strong understanding of digital media and campaign performance. You thrive in fast-paced environments, anticipate challenges before they arise, and approach every program with both executional rigor and future renewals in mind.
Key ResponsibilitiesCampaign Execution & ManagementLead day-to-day management of branded content campaigns from post-sale kickoff through final reportingEnsure campaigns launch on time, within scope, and align with sold deliverables and client objectivesDevelop and manage timelines, deliverables, trackers, and internal documentationCoordinate cross-functional teams (Creative, Production, Editorial, Talent, Social, Analytics) to ensure smooth executionMaintain strong internal communication and proactively identify and resolve potential risksClient Leadership & CommunicationServe as the primary post-sale point of contact for clients and agency partnersBuild trusted relationships through consistent communication, responsiveness, and strategic guidanceLead client kickoffs, status calls, performance reviews, and key milestone meetingsDevelop polished client-facing materials that clearly outline campaign goals, performance, and next stepsEscalate challenges to Account Director appropriately while presenting thoughtful, solutions-oriented recommendationsPerformance, Insights & GrowthMaintain a strong understanding of digital media performance metrics and media math; experience with paid amplification is a plusPartner with Analytics lead to translate performance data into actionable insights and compelling narrativesDeliver timely, comprehensive campaign wrap reports with forward-looking recommendationsIdentify upsell, cross-sell, and renewal opportunities in collaboration with SalesCross-Functional & Revenue PartnershipPartner closely with Sales to ensure seamless pre-sale to post-sale transitionsAct as a central point of organization across internal teams, ensuring clarity around briefs, timelines, and deliverablesContribute ideas that improve processes, reporting frameworks, and overall operational efficiencySupport the continued evolution and scaling of the Account Management functionWhat Success Looks LikeCampaigns are executed flawlessly, on time, and aligned with client goalsClients view you as a reliable, strategic partner invested in their long-term successPerformance reporting is clear, insightful, and drives meaningful next stepsRenewal and growth opportunities are consistently identified and supportedInternal teams experience strong organization, accountability, and collaborationYou contribute positively to a high-performing, growth-oriented cultureQualifications4+ years of experience in account management or client services at a digital media company, agency, or in branded content environmentsProven experience managing social first campaigns in post-sale execution from kickoff through reportingSuccessful track record working with large, premium accounts in a client facing settingStrong understanding of performance metrics, brand lift studies and measuring campaign successExcellent project management and organizational skills with strong attention to detailConfident communicator with strong written, verbal, and presentation skillsAbility to manage multiple stakeholders and competing priorities in a fast-paced environmentProactive, collaborative, and solutions-oriented mindset
Compensation & BenefitsThe annual base salary for this position ranges from $90,000 – $100,000. An employee's position within this range will be determined based on several factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.BenefitsEmployer-sponsored medical, dental, and vision insuranceProvided and supplemental disability and life insurancesUnlimited PTO, parental leave, paid family leavePaid company holidays, with an inclusive approach to diverse cultural and religious observances.Employer-sponsored 401(k) planA range of additional voluntary programs, including spending accounts, work-related reimbursements, travel/accident insurance, and more
Our Commitment to an Inclusive WorkplaceNowThis is an equal opportunity employer, deeply committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, gender identity, disability, protected veteran status, or any other status protected by applicable federal, state, or local laws. We actively work to prevent subtle forms of inappropriate behavior, such as microaggressions, and believe that barriers to success, whether blatant or hidden, have no place at NowThis. xzbcwsv We are also committed to providing accommodations for candidates with disabilities throughout our recruitment process. If you need any accommodations, please let us know at
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
About The RoleNowThis is seeking a proactive, detail-oriented Account Manager to support the execution and management of branded partnerships across our social and digital platforms. Reporting to the Director of Account Management, this role serves as the day-to-day lead across assigned accounts, acting as a centralized hub across Sales, Creative, Production, Analytics, and external client teams. You will drive operational excellence throughout the campaign lifecycle while maintaining high levels of client engagement, satisfaction, and long-term partnership growth.The ideal candidate is an organized project manager and confident communicator with a strong understanding of digital media and campaign performance. You thrive in fast-paced environments, anticipate challenges before they arise, and approach every program with both executional rigor and future renewals in mind.
Key ResponsibilitiesCampaign Execution & ManagementLead day-to-day management of branded content campaigns from post-sale kickoff through final reportingEnsure campaigns launch on time, within scope, and align with sold deliverables and client objectivesDevelop and manage timelines, deliverables, trackers, and internal documentationCoordinate cross-functional teams (Creative, Production, Editorial, Talent, Social, Analytics) to ensure smooth executionMaintain strong internal communication and proactively identify and resolve potential risksClient Leadership & CommunicationServe as the primary post-sale point of contact for clients and agency partnersBuild trusted relationships through consistent communication, responsiveness, and strategic guidanceLead client kickoffs, status calls, performance reviews, and key milestone meetingsDevelop polished client-facing materials that clearly outline campaign goals, performance, and next stepsEscalate challenges to Account Director appropriately while presenting thoughtful, solutions-oriented recommendationsPerformance, Insights & GrowthMaintain a strong understanding of digital media performance metrics and media math; experience with paid amplification is a plusPartner with Analytics lead to translate performance data into actionable insights and compelling narrativesDeliver timely, comprehensive campaign wrap reports with forward-looking recommendationsIdentify upsell, cross-sell, and renewal opportunities in collaboration with SalesCross-Functional & Revenue PartnershipPartner closely with Sales to ensure seamless pre-sale to post-sale transitionsAct as a central point of organization across internal teams, ensuring clarity around briefs, timelines, and deliverablesContribute ideas that improve processes, reporting frameworks, and overall operational efficiencySupport the continued evolution and scaling of the Account Management functionWhat Success Looks LikeCampaigns are executed flawlessly, on time, and aligned with client goalsClients view you as a reliable, strategic partner invested in their long-term successPerformance reporting is clear, insightful, and drives meaningful next stepsRenewal and growth opportunities are consistently identified and supportedInternal teams experience strong organization, accountability, and collaborationYou contribute positively to a high-performing, growth-oriented cultureQualifications4+ years of experience in account management or client services at a digital media company, agency, or in branded content environmentsProven experience managing social first campaigns in post-sale execution from kickoff through reportingSuccessful track record working with large, premium accounts in a client facing settingStrong understanding of performance metrics, brand lift studies and measuring campaign successExcellent project management and organizational skills with strong attention to detailConfident communicator with strong written, verbal, and presentation skillsAbility to manage multiple stakeholders and competing priorities in a fast-paced environmentProactive, collaborative, and solutions-oriented mindset
Compensation & BenefitsThe annual base salary for this position ranges from $90,000 – $100,000. An employee's position within this range will be determined based on several factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.BenefitsEmployer-sponsored medical, dental, and vision insuranceProvided and supplemental disability and life insurancesUnlimited PTO, parental leave, paid family leavePaid company holidays, with an inclusive approach to diverse cultural and religious observances.Employer-sponsored 401(k) planA range of additional voluntary programs, including spending accounts, work-related reimbursements, travel/accident insurance, and more
Our Commitment to an Inclusive WorkplaceNowThis is an equal opportunity employer, deeply committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, gender identity, disability, protected veteran status, or any other status protected by applicable federal, state, or local laws. We actively work to prevent subtle forms of inappropriate behavior, such as microaggressions, and believe that barriers to success, whether blatant or hidden, have no place at NowThis. xzbcwsv We are also committed to providing accommodations for candidates with disabilities throughout our recruitment process. If you need any accommodations, please let us know at
Details
| Company | NowThis |
| Location | New York, New York, United States |
| Type | FULL TIME |
| Niche | marketing |
| Experience | permanent |