Body shop CSR

Full-Time CSR at Rochester Collision CenterRochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have the willingness to learn and adapt.Role RequirementsHigh school diploma or equivalent requiredEffective communication skillsAbility to learn new technology and proceduresAbility to work in a team environmentAttention to detailValid state driver’s license & ability to be insured through RMC liability insurance requiredJob DescriptionAssist guests in person and over the phoneChecking in and out for insurance and customer pay claimsChecking in and out rentalsAccepting and receipting paymentsAssist Collision Center manager in tasks he assignsCreating and closing insurance, customer, and inter-company repair ordersCreating and closing reconditioning service repair ordersMaintain and track rental vehiclesOrder office and other miscellaneous suppliesMiscellaneous dutiesPays attention to detailUniversal ResponsibilitiesAdhere to the Rochester Motor Cars mission, vision and values in all situations.Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.1. Customer Enthusiasm2. Employee Satisfaction3. Financial Performance4. Market Effectiveness5. Ongoing Improvement- “Grow people, make friends and do good.”- Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.About Rochester Motor CarsAt Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employee’s expectations and maintain their loyalty for a lifetime.Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.