Senior Technical Support Engineer - AI-Driven SaaS

ProducePay · Pakistan

Motive is seeking a Sr. Technical Support Engineer to lead case management, diagnosis, and resolution while guiding other Support team members. You will analyze data, mentor peers, and alert stakeholders on trends to prevent major issues.

The role requires technical acumen in REST APIs, SQL, and various programming languages, with strong communication skills and a collaborative mindset across phone, chat, and email channels.