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Front Desk Clerk

Hilton Grand Vacations · Grafton County, New Hampshire, United States

FULL TIME

Job Description

South Mountain Resort Front Desk ClerkNestled in the White Mountains, South Mountain Resort is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweek's "Top Global 100 Most Loved Workplaces®" list, our focus is embedded in our culture of putting people first. We encourage you to join our service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.Pay: $17.38 hourlyHere's why you will love it here:Excellent health care options, including medical, dental, and visionRecognition Programs and RewardsTravel Discounts ProgramOutstanding Paid Vacation Program and Paid Sick DaysEmployee Assistance Program that supports your physical and mental wellbeing401(k) program with company matchTuition reimbursement programsEmployee Stock purchase programNumerous learning and advancement opportunitiesAnd more!ResponsibilitiesAs a Front Desk Clerk, you will be:Greeting guests and owners on arrival.Checking in/out guests.Generating folios and collecting payments.Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information.Answering phones and directing calls.Other duties as assigned.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.QualificationsTo fulfill this role effectively, you must possess the following minimum qualifications and experience:Proficient English LanguageAbility to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.6-month Customer Service ExperienceOpen and flexible availability, including weekends and holidays.Preferred, but not required:Experience as a Front Desk/Guest Services Agent.Cash/Credit card transactions.Background in Resort Hospitality or related industries.

Details

CompanyHilton Grand Vacations
LocationGrafton County, New Hampshire, United States
TypeFULL TIME
Nichegeneral

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