International customer service

Hiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA

Location: Jaipur

Experience: 6 Months – 1 Year (Customer Support/BPO)

Work Mode: Work From Office / Work From Home (as per business requirement)

Working Days: 5.5 Days a Week

We are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.

Key Responsibilities:

Handle customer queries via Voice, Email, and Chat. Resolve customer issues while ensuring a high level of customer satisfaction. Document customer interactions accurately in the CRM system. Meet performance metrics such as AHT, FCR, and CSAT. Escalate complex issues to the appropriate internal teams when required.

Required Skills:

C1 Level proficiency in Thai (written and spoken) is mandatory. Good communication skills in English. 6 months to 1 year of experience in International Customer Support/BPO. Basic knowledge of CRM tools and MS Office. Comfortable working in a fast-paced, customer-focused environment. Willingness to work in rotational shifts and a 5.5-day workweek.

Eligibility:

Graduate in any discipline. Undergraduates with relevant customer support experience may also be considered.

Why Join Us?

Competitive salary package. Comprehensive training and development. Global work environment. Excellent career growth opportunities.

Interested candidates can share their updated resume or reach out directly for more details.

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